notice of fault - robot chicken star wars 3 (dvd)


Posted by Berzerk! @ August 16th, 2011 | Filed Under: News & Announcements


MADMAN ENTERTAINMENT wishes to advise all customers that the DVD version of ROBOT CHICKEN STAR WARS 3 on DVD (MMA1982) contains a technical error that prevents a 9 minute segment from the program from being played. Essentially, Chapter 2 on the DVD is skipped automatically by players.

Madman apologises unreservedly and is issuing a withdrawal of the product.

We regret the inconvenience caused and are working as rapidly as possible to reissue the DVD edition of ROBOT CHICKEN STAR WARS 3 so that the missing sequence will play correctly.

 

Customers will be able to exchange for replacement copies which will be made available in approximately 3 weeks.

Copies should be returned to the Place of Purchase.

If it is not possible to return to Place of Purchase then customers can contact order@madman.com.au for assistance.

 

HOW TO VIEW THE MISSING SEGMENT:  It is possible to view the missing sequence by viewing the DVD using the “CHICKEN NUGGETS” feature.  There will be icon popups during the sequence, but the content can be viewed normally this way until the new disc is issued.

The two missing clips will also be viewable free on www.adultswimdvd.com.au

 

*Please Note that The Blu-Ray version, MMA1982BR, is completely unaffected*


Comments (7 Comments)

1

Geass000 said:

7:12pm 16/08/2011

Can u trade if u brought it from JBHI-FI

Anonymous
2

Anonymous said:

10:48am 17/08/2011

Yes, you should be able to. Some stores will even be able to assign you to a list and contact you to swap when the fixed version arrives.

3

Geass000 said:

8:57pm 22/08/2011

I brought the trilogy box set so do i trade in the third one or the whole box set

4

Berzerk! said:

2:55pm 23/08/2011

That’s a JB product and they are aware of the issue – have a chat at your place of purchase and they’ll give you the right option.

5

Geass000 said:

9:04pm 29/08/2011

Thanks alot :) (Hey by the way i have been trying to find Code Geass season 1 v1 and collectors box and i can’t find it. Do you no where i can find it) Thanks again :)

6

Uzu Dave said:

2:06am 11/01/2012

mma1982y isn’t affected by this issue is it.

7

Berzerk! said:

12:14pm 11/01/2012

Uzu Dave: That’s right, MMA1982Y is the corrected item.

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