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Before sending an email query, you find your question is already answered in our Online Shopping Help and Frequently Asked Questions.

General Enquiries

Enquiries about upcoming titles, advertising and general feedback to Madman Entertainment can be sent to:

Sales and Order Enquiries

For questions regarding your order from the Madman online store, contact our Sales support staff: . When enquiring about an order please include your order number for quick reference.

Website Comments and Enquiries

Comments and feedback on and its affiliated websites are appreciated. Send your feedback to:

Address Details

Madman Entertainment
Level 1, Building 1
21-31 Goodwood Street
Richmond, Victoria
Australia, 3121

P.O. BOX 37
Richmond VIC 3121
Ph. (61-3) 9261 9200
Fax. (61-3) 9261 9211

Are you a store owner?
Contact the Sales Hotline on:
Ph. (61-3) 9261 9261
Fax. (61-3) 9261 9262

Theatrical Enquiries

For sales and marketing enquiries please contact:

For all materials please visit:

Submit Your Project

Submissions Policy

Madman Entertainment acquires films and other content to distribute throughout Australia and New Zealand and looks to represent all rights in the territory wherever possible. The Acquisitions department is responsible for the careful selection of these films, be they finished projects or in early stages of development.

With all our submissions, we like to consider some information before reading anything further.

If you would like to submit your film and/or project for distribution consideration, please email: with the following information:

  • Synopsis/Treatment
  • Trailer/Teaser (if available)
  • Details of Writer, Director, Cast (if any attached), production team
  • Budget level, any attachments
  • links to other completed projects/films
  • Any other relevant information to support the project

Or alternatively you can send your project via post to:

Madman Entertainment
Attention: Acquisitions
P.O. BOX 37
Richmond VIC 3121

Please note that Madman does not return any materials from unsolicited project submissions. All materials will be destroyed after the project has been evaluated.

Anime Club and Convention Sponsorship

We currently sponsor and support many events across Australia. If you would like Madman Entertainment to attend, sponsor and also seek screening permissions for your club or event, please email us:

For all queries regarding the Madman National Cosplay Championship, please email us: